Frequently Asked Questions

How to get one? Where do we ship to? How to trade-up? And lots of details about woven art... ask away. We LOVE Talking Woven Art.

Are your baskets and masks authentic?

Yes. RFB Woven Art buys directly from the weavers themselves and through their cooperative and tribal representatives. Our collection comes from six Indigenous traditions across Panama, Colombia, Ghana, and Rwanda — including Wounaan and Emberá artisans of Panama's Darién region, Wounaan werregue weavers of Colombia's Chocó, Bolgatanga weavers in northern Ghana, and agaseke weavers in Rwanda through Gahaya Links, a women-founded Rwandan social enterprise of 5,000+ weavers across 52 cooperatives, built on fair trade principles. Ghana pieces are sourced through African Straw Enterprise Ltd. (ASE), which is accredited by Fair for Life and For Life.

Is every piece really one of a kind?

Yes. Every basket, mask, and woven figure in the collection is a one-of-one. No design is ever repeated, and once a piece sells it is never restocked.

How much do handwoven baskets cost?

Most pieces run from $85 for mini Wounaan baskets up to $6,240 for large collector works. Tall Rwandan agaseke run $1,600 to $1,700. The single exception is a $20,000 Wounaan masterwork that took one artisan eight years to weave.

What materials are used?

Wounaan and Emberá pieces are woven from chunga palm fiber with natural plant-based dyes. Colombian werregue pieces use werregue palm from the Chocó rainforest. Ghana baskets are woven from elephant grass, often with natural dyes from pomegranate, hibiscus, and native fruits. Everything is made entirely by hand from natural fibers.

How do I care for a woven basket or mask?

Dust with a soft dry cloth and keep pieces away from direct sunlight and moisture. Sunlight is the main thing to avoid — it fades the natural plant dyes, especially deep blacks and reds. See our Care & Display guide for room-by-room advice.

How fast do orders ship?

Orders ship within 1 to 3 business days. Shipping is free within the continental US.

What is your return policy?

Returns are accepted within 14 days of delivery in original condition. We also offer a Trade-Up program — details on our Shipping, Returns & Trade-Up page.

What's the difference between Wounaan and Emberá baskets?

Both peoples live in Panama's Darién region and weave with chunga palm, but the traditions differ in technique, motif, and form. We wrote a full comparison: Wounaan vs Emberá Baskets.

Do the artisans benefit from each sale?

Yes. We buy directly from weavers and their cooperatives. Our Ghana collaboration with ASE supports water and education projects in the weavers' villages, and our Rwandan agaseke come through Gahaya Links, founded after the 1994 genocide to build weaver-owned cooperatives that now reach 40,000+ families. You can meet many of the weavers by name on our Meet the Makers blog.

Do you offer gift cards or a trade program?

Yes — gift cards are here, and interior designers and dealers can register for our Trade Program.

Shipping, Returns, & Trade-Up

Shipping information, returns, and our unique 'Trade-up' program that allows you to grow as your appetite for woven art grows.

Shipping is free within the continental United States. We ship by USPS First Class and Priority, depending on weight, and UPS Ground for packages over 12″.

Shipments go out within 1-3 days of purchase unless otherwise arranged. If you would like your shipment faster just enter those in the notes section at checkout and we will be in contact with you to meet your needs.

We are happy to arrange for shipping outside of the US. Just complete your purchase and we will be in contact after checkout. If you want to know the international chipping range before checking out we can do that too! Just inquire on a product or email and we will send you the approximate shipping methods, options and costs.

RFB is not responsible for customs duties or taxes on international shipments, nor is it responsible for delays associated with the import process.

We will be happy to offer a full refund (including shipping) on items returned within 14 days of receipt of delivery. Returned items must be in original condition and undamaged, and purchased directly from RFB. Proof of purchase is required.

For defective, damaged or incorrect items, please notify us within five days of delivery in order to receive a refund/exchange. Email me at jen@woven.art to organize the return.

Looking at a new piece but already have a piece in that spot?

You can Trade Up your current woven art art for a new piece of equal or more value. The TOTAL PRICE PAID of the trade-in piece will be applied to your trade-up piece, and you will only be responsible for the difference.

Trade-in must have been purchased through RFB, and return shipping paid by you. We will cover shipping the new piece to you once we verify the trade in is in original condition, and payment for the difference is complete.

Email me or call 505-920-6712 to start the Trade Up.

The Who, How, When and Why about Handwoven Baskets

Handwoven by Indigenous artists across Panama, Colombia, Rwanda, and Ghana, each basket is built with ancient techniques and bold modern presence. From fine-stitch Wounaan coils to Rwandan sunbursts and Ghanaian grass forms, every piece is a story in shape, color, and skill. They don’t blend in. Visit the Woven Basket Collection.

Each basket in this collection is a one-of-a-kind work of art, handwoven by indigenous artisans from Panama, Colombia, Ghana, and Rwanda. From the ultra-fine Wounaan palm fiber weaves to the bold Rwandan patterns and sculptural Ghanaian forms, every piece is crafted with techniques passed through generations and meant to stand as a statement in any interior.

Yes. These baskets are valued as fine art and collectible design objects. Collectors, galleries, and interior designers prize them for their rarity, cultural heritage, and ability to transform a space as centerpiece objects or sculptural décor.

Materials vary by origin. Wounaan baskets use fine Werregue palm fibers, naturally dyed with seeds, roots, and fruits, sometimes accented with copper wire. Ghanaian baskets are woven from elephant grass, known for its strength and texture. Rwandan baskets often combine sisal fibers with sweetgrass to create bold graphic designs. All materials are responsibly gathered.

Timing depends on the style. A Wounaan basket can take months or even many years to complete, due to its threadlike weave and intricate patterns. Ghanaian and Rwandan baskets range from days to weeks, depending on size and detail. Every basket reflects deep skill and patience.

Yes. All baskets are handwoven using natural materials, and purchases directly support artisan communities. This helps preserve weaving traditions while providing sustainable income for families.

Wounaan patterns echo pre-Colombian body painting and rainforest life. Ghanaian baskets often showcase bold geometric weaves that celebrate strength and community. Rwandan baskets feature spiral motifs and diamond patterns that symbolize unity and resilience. Each basket carries its own cultural story.

Authentic Wounaan, Ghanaian, and Rwandan baskets are available through RFB Woven Art, sourced directly from artisan communities and presented as collectible woven art for discerning collectors and interior designers.